Important Storm Message: OUC customer service operations are operating normally as Hurricane Helene passes through Central Florida. Customers will not be disconnected due to non-payment on Thursday, 9/26. While it is safe to be in the field, OUC crews will only be responding to major outages and dangerous conditions like downed power lines and water main breaks. To sign up for OUC’s Outage Alerts (in English or Spanish), text REG to 69682 (MYOUC) or click here.

 Mensaje importante sobre la tormenta: Las operaciones de servicio al cliente de OUC están funcionando con normalidad mientras el huracán Helene pasa por el centro de Florida. Los clientes no serán desconectados por falta de pago el jueves 26 de septiembre. Mientras sea seguro, los equipos de OUC solo responderán a apagones importantes y condiciones peligrosas, como líneas eléctricas caídas y rupturas de tuberías de agua. Para suscribirse a las alertas de apagones eléctricos de OUC (en inglés o español), envíe un mensaje de texto con la palabra REG al 69682 (MYOUC) o haga clic aquí.
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